“Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it’s amazing what they can accomplish.” – Sam WaltonQualities of an Effective LeaderTo build an effective team, you need an effective leader. Anyone can perform managerial or supervisory duties, but not everyone has leadership qualities. An ineffective leader can make or break any work culture and ultimately ruin a business, while an effective leader can build a strong team that can turn a failing business around and transform a fledgling business into a force to be reckoned with. There are several ... Read More
Latest News on Virtual Restaurant Consulting and Industry Trends
December 09, 2019
How to Become an Effective Leader
December 09, 2019
How Increased Minimum Wages Have Affected the Restaurant Industry
The fight for increased minimum wage has been raging across the country for quite a while, and doesn’t appear to be stopping any time soon. Led by fast food workers demanding $15 per hour as a minimum wage, the fight focuses on the rising cost of living across the country. Supporters of increasing the minimum wage argue that it can stimulate the economy, decrease taxpayer dependence on government assistance programs, and reduce income inequality. However, opponents of increasing the minimum wage say that it eliminates jobs and hurts small businesses.Although food and beverage businesses are strongly affected by higher minimum ... Read More
November 15, 2019
Retaining Employees in 2020 – Adapting to a Millennial Workforce
The restaurant industry is comprised of mostly millennial workers. In fact, about 50% of all restaurant industry employees fall into the ‘millennial’ category. When it comes to retaining your employees and keeping your workers happy, this is important to keep in mind when developing employee retention plans and initiatives. Millennials are a lot different than older generations. They value and desire different things in their lives, which is why it’s important to understand the behaviors and needs of that generation.How to Adapt to the Millennial WorkforceMillennials expect to be fired or let go regularly, so they want work that is ... Read More
October 23, 2019
Fall & Halloween Inspired Cocktails for your Restaurant
Fall is here, and it’s time to break out the comfy sweaters, leather boots, and colorful scarves. It’s also a great time to add a little variety to your cocktail menu, and we’ve got some great ideas for you to try, inspired by both the cool fall weather and Halloween.For a spooky, ghoulishly inspired cocktail, try this fun recipe for a “frightfully fruity” drink from Bread, Booze, Bacon:Beetlejuice CocktailIngredients:1 ounce vodka1/2 ounce melon liqueur, (like Midori)1/2 ounce raspberry liqueur, (like Chambord)1/2 ounce blue curacao2 ounces sweet and sour1 1/2 ounces cranberry juiceIceInstructions:Fill a double old-fashioned glass with ice. Add the ... Read More
October 23, 2019
The Disappearance of Performance Management in our Industry
It has been our observation that in many segments of the restaurant industry today, performance management skills and discipline has seemingly disappeared. We at Gilkey Restaurant Consulting believe performance management is critical to the success of any food and beverage business. Your people are your greatest asset and investing in their ability to manage results and lead a team is good for their development and your business. We have found implementation of performance management skills ensures high quality and consistency.What is it & why is it important?Simply put, performance management is a process of activities that present the greatest likelihood ... Read More
October 02, 2019
The Latest & Greatest of 2019: Gilkey's Newest Restaurant Openings Across the Country
In addition to providing consulting services to multiple clients, the Gilkey restaurant consultants are pleased to announce that we've opened 5 new restaurant concepts in 2019! Crockett’s Public House in Maple Valley, Washington, is the second Crockett’s the Gilkey Restaurant Consulting Group opened since we began our journey with Crockett’s owner in 2011. While continuing to provide operations support since the first Crockett’s opening and realizing their immense success the team signed a lease for number two. As with the first restaurant, the Gilkey Restaurant Consulting Group assumed the role of project manager leading brand development, design development, menu creation ... Read More
When customers know that green is your theme, most will gladly cooperate with the measures you are taking to create less waste. Here are some of our favorite "green" ideas for restaurants:Grow your own herbs and vegetables. This can be as large as your land and time permits or as small as an herb garden in a window. Customers enjoy seeing the chef's garden, and there is no better way of ensuring they are served fresh food than growing your own. Source foods locally and put that on the menu. Diners appreciate the nutritional value, better taste, and freshness of ... Read More
Your food? Good enough to win Top Chef. Your staff? Top tier. Your décor? Insta worthy. Your restaurant that’s been months, even years in the making is finally coming together in the way you’ve always imagined. On opening night, you wipe the sweat from your brow, give a rousing speech to your team, swing open your doors to see the mobs of hungry patrons, and…It’s just your mom.No dish, no cocktail, no decoration is strong enough to bring people to your restaurant on its own, especially when it comes to your first night. If you truly want your establishment to ... Read More
The key factors in perfecting lighting for your restaurant can be summed up with the acronym “Faces”:• Food• Ambiance• Comfort• Effect• SafetyFood: Having the right kind of quality lighting for your restaurant is undeniably vital to offering your customers the best dining experience, and that starts with the appearance of your food. Improper lighting does not show off your signature dishes in the best possible manner and can even make your most colorful creation appear dull and boring. The right kind of lighting will make your menu pop and enhance the visual appeal of your food.Ambiance: When designing your restaurant ... Read More
March 06, 2018
Creating A Signature Cocktail
As of late, fresh craft cocktails and craft brews are dominating the beverage category. Signature cocktails are a major draw for any restaurant or bar, sometimes becoming an icon of the overall brand. It’s something you may imagine for your own restaurant or bar, though when it comes time to mix up your cocktails, the recipes don’t seem to flow. Maybe you’ve had trepidation about creating cocktails because you fear copying a similar style already out there.When you create a cocktail that reflects your brand, you’ll be able to market it as something uniquely your own. To help with this ... Read More